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Plenti, a loyalty program, has been launched in the U.S., with AT&T being one of its partners. AT&T claims that their customer loyalty rate is the best it's ever been. The Plenti program aims to enhance customer retention by rewarding loyalty. Call centers also play a crucial role in mastering customer retention, with numerous success stories showcasing their efforts in keeping customers satisfied and loyal. Plenti provides a platform for businesses to engage and reward their customers.

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